The stains are clearly visible and you have been sweeping the idea of getting your carpets cleaned under the rug for far too long. You are finally ready to give your carpets the professional cleaning they deserve. After all, the Environmental Protection Agency recommends a professional cleaning one to four times a year, depending on how heavily trafficked the area is. If that makes you a little late to the game, you will need to be brought up to speed. Here are some questions to consider asking a carpet cleaning professional when choosing the service that is right for you.
How long have you been in business?
With more than six decades of experience in state-of-the-art carpet care, Stanley Steemer is well-positioned to provide you with the best carpet cleaning service available. We are the largest carpet cleaning service in the nation, and our iconic yellow vans are a familiar sight in neighborhoods everywhere.
Do you offer free estimates?
The carpet cleaning professionals at Stanley Steemer offer free online estimates. However, every carpet cleaning situation is unique. That’s why we begin our carpet cleaning service with a complete analysis of your carpet, noting any heavily-soiled or high-traffic areas.
What are your carpet cleaning prices?
Stanley Steemer costs fall between $25-$75 per room. Areas or rooms are considered up to 300 square feet or 15ft x 20ft, the typical size of a two-car garage. Any area more than 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas, including bathrooms, halls and walk-in closets, are priced separately. Larger, entire house-cleaning projects can cost more than $550. The good news is you will need to do practically nothing to prepare for the arrival of our cleaning crew.
What about moving furniture?
Moving furniture is included in the price. The Stanley Steemer crew is professionally trained to move your furniture. After the cleaning is completed, we will return the furniture to its rightful place on protective padding as needed. We do suggest you remove valuable items off of your furniture, such as electronics, plants, lamps and knick-knacks. We will move most of the furniture that can be safely moved. However, we will not move several labor-intensive items including: pianos, china cabinets, beds, dressers with mirrors and pool tables.
Should I vacuum beforehand?
A light vacuuming in the traffic areas is recommended but not required. The Stanley Steemer crew can pre-vacuum the area to be cleaned if it is needed. During the cleaning process, the equipment vacuums all dirt and debris back into our trucks.
What Cleaning method is used?
Your carpet is like a sponge, trapping all types of pollutants, from dust and mold to bacteria and mildew. The Stanley Steemer cleaning system removes it all, not only what is visible, but also what you can’t see. That’s about 94 percent of all household allergens, including those micro organisms that are bad for your health.
We apply an exclusive hot water extraction method that removes the toughest, deepest dirt safely and gently. Hot, soft water and a specifically formulated cleaning solution are injected deep within the carpet fibers. A powerful suction then extracts deep-down dirt, allergens, remaining solution and 95 percent of the moisture.
What about stains?
Stanley Steemer pre-treats any areas of concern to ensure the most thorough cleaning. We will apply deodorizer or protector as requested and groom the carpet when the entire area is cleaned using our exclusive hot water extraction method.
How long will my carpet take to dry?
You may walk on your carpet immediately after cleaning but avoid wearing street shoes, which may re-soil your carpet. Be especially careful when walking from damp, carpeted areas onto non-carpeted areas to avoid slipping.
Is the work guaranteed?
We cannot guarantee that we will remove all spots or stains, but we will ensure customer satisfaction. If for any reason you are not completely satisfied with the work performed, simply notify us within 10 days of the cleaning and we will be happy to address any concerns you may have.
How skilled are your technicians?
At Stanley Steemer, our highly-trained technicians are professionally screened and never subcontracted. All restoration technicians have achieved the Institute of Inspection Cleaning and Restoration Certification (IICRC), the most widely recognized and accepted certification program in the industry. In addition, our technicians attend IICRC-accredited continuing education and training programs throughout the year.
What about insurance?
Stanley Steemer carpet cleaning is fully insured. We are pre-approved by most major and regional insurance companies, using the insurance industry standard Xactimate pricing.
How do I schedule an appointment?
Our success as the best carpet cleaning provider in the nation is based on your satisfaction and a few solid principles that we enthusiastically endorse. To schedule an appointment, call the carpet professionals at 1-800-Steemer or visit StanleySteemer.com