While Stanley Steemer International, Inc. operates and controls both the Website and the National Customer Contact Center, it is not responsible for the operation of the Stanley Steemer Franchisees that deliver the products and services ordered, obtained
or received through the Website or the National Customer Contact Center. All Stanley Steemer Franchisees are independently owned and operated business entities. Each Stanley Steemer Franchisee is solely and independently responsible for its legal
and regulatory compliance; for any issues relating to the supply of products or services to you; and for all employment related matters in connection therewith.
You agree that orders placed through the Website or our National Customer Contact Center constitute an offer to buy the products and services listed in your order pursuant to these Terms and Conditions. For all orders placed through our National Customer
Contact Center, a copy of these Terms and Conditions will be made available for your review and acceptance immediately following your order via a confirmation email. By proceeding with the delivery of the products and services listed in orders
placed through our National Customer Contact Center you are affirmatively accepting these Terms and Conditions. You may revoke your offer to buy at any time prior to the delivery. All orders must be accepted by us or one of our independently owned
and operated Stanley Steemer Franchisees or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details
of the items you have ordered.
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time
or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge
that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password or other security information. You agree to notify us immediately of any unauthorized access
to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared
computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms
The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by the Company, its licensors
or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
These Terms and Conditions permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit
any of the material on our Website, except as follows:
You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.
If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms and Conditions, your right to use the Website will cease immediately and you must, at our option, return
or destroy any copies of the materials you have made. No right, title or interest in or to the Website or any content on the site is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not
expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark and other laws.
The following trademarks used herein are the property of Stanley Stemer International, Inc.: Stanley Steemer (and design), Stanley Steemer Carpet Cleaner (and design), Stanley Steemer Logo, Stanley Steemer Van Logo, 1-800-STEEMER (and design), Stanley
Steemer Floor Plan (and design), Stanley Steemer Spot Remover, Stanley Steemer Odor Out, Stanley Steemer Odor Out Plus, Stanley Steemer Neutral Tile & Grout Cleaner, Stanley Steemer Pet Mess Solution Kit, The Power of the Van In Your Hand,
Living Brings It In. We Take It Out., A Clean You Can Trust., Tough on Dirt. Gentle On Carpet., Expert Care for Your Air., stanleysteemer.com, and the color Stanley Steemer Yellow and all related names, logos, product and service names, designs
and slogans. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
You may use the Website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the Website:
The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or
transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User-Generated Contributions or “UGC””) on or through the Website.
All UGC must comply with the Content Standards set out in these Terms and Conditions.
Any UGC you post to the site will be considered non-confidential and non-proprietary. You own the copyright in any original UGC you post. We do not claim any copyrights in UGC. However, by using our Website you are granting us and our subsidiaries,
affiliates, successors and assigns, a nonexclusive, fully paid, worldwide, perpetual, irrevocable, royalty-free, transferable license (with the right to sublicense through unlimited levels of sublicensees) to use, copy, modify, distribute, publicly
display and perform, publish, transmit, remove, retain repurpose, and commercialize UGC you post in any and all media or form of communication whether now existing or hereafter developed, without obtaining additional consent, without restriction,
notification, or attribution, and without compensating you in any way, and to authorize others to do the same. For this reason, we ask that you not post any UGC that you do not wish to license to us, including any photographs, videos, confidential
information, or product ideas.
You represent and warrant that:
You understand and acknowledge that you are responsible for any UGC you submit or contribute, and you, not the Company, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness.
We are not responsible, or liable to any third party, for the content or accuracy of any UGC posted by you or any other user of the Website.
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.
YOU WAIVE AND HOLD HARMLESS THE COMPANY AND EACH OF ITS AFFILIATES, FRANCHSIEES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review all material before it is posted on the Website and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions,
communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
These content standards apply to any and all UGC and use of Interactive Services. UGC must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, UGC must not:
The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at
your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
This Website may include content provided by third parties, including materials provided by independently owned and operated Stanley Steemer® franchise owners. All statements and/or opinions expressed in these materials, and all articles and responses
to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company.
We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have
no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you
do so entirely at your own risk and subject to the terms and conditions of use for such websites.
The Website may provide links or other information related to employment opportunities posted by Stanley Steemer International, Inc. or Stanley Steemer Franchisees. All Stanley Steemer Franchisees are independently owned and operated business entities.
Employment Opportunities listed by Stanley Steemer Franchisees are for those Stanley Steemer Franchisees alone and not with Stanley Steemer International, Inc. This means that the Stanley Steemer Franchisee that posted the opportunity is soley
responsible for setting the job requirements, all hiring decisions, and all other employment related matters in its business. In these circumstances, Stanley Steemer International, Inc. does not receive copies of any application you submit to
a Stanley Steemer Franchisee; does not control whether you receive an interview or are hired by the Stanley Steemer Franchisee; and does not control any of the Stanley Steemer Franchisee’s employment policies and practices. Stanley Steemer
International Inc. does not employ independent Stanley Steemer Franchisees. If you are hired by Stanley Steemer Franchisee, only that franchisee, and not Stanley Steemer International, Inc. will be your employer.
The owner of the Website is based in the state of Ohio in the United States. We provide this Website for use only by persons located in the United States and its territories or possessions. We make no claims that the Website or any of its content
is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible
for compliance with local laws.
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints
to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, FRANCHSIEES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE OR OUR NATIONAL CUSTOMER CONTACT CENTER, ANY WEBSITES LINKED TO THE WEBSITE, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS ORDERED, OBTAINED, OR RECEIVED THROUGH THE WEBSITE OR OUR NATIONAL CUSTOMER CONTACT CENTER OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You agree to defend, indemnify and hold harmless the Company, its affiliates, franchisees, licensees and service providers, and its respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns
from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions or your use of
the Website or our National Customer Contact Center, including, but not limited to, your UGC, any use of the Website’s content or the products and services ordered, obtained or received through the Website or our National Customer
Contact Center other than as expressly authorized in these Terms and Conditions or your use of any information obtained from the Website.
or claims), shall be governed by and construed in accordance with the internal laws of the State of Ohio without giving effect to any choice or conflict of law provision or rule (whether of the State of Ohio or any other jurisdiction)
that would cause the application of the laws of any jurisdiction other than those of the State of Ohio.
WE EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS, AND NOT ON A CLASS-WIDE, COLLECTIVE, MULTIPLE‐PARTY, OR PRIVATE ATTORNEY GENERAL BASIS. WE ALSO AGREE THAT ANY ARBITRATION PROCEEDING BETWEEN US MAY NOT BE CONSOLIDATED WITH ANY OTHER ARBITRATION BETWEEN STANLEY STEEMER INTERNATIONAL, INC. AND ANY OTHER PERSON. YOU AND STANLEY STEEMER INTERNATIONAL, INC. BOTH UNDERSTAND THAT BY AGREEING TO THIS BINDING ARBITRATION PROVISION, BOTH ARE GIVING UP THEIR RIGHT TO TRIAL BY JURY OF ANY INDIVIDUAL, CLASS-WIDE, COLLECTIVE, MULTIPLE‐PARTY, PRIVATE ATTORNEY GENERAL, OR OTHER CLAIM EITHER MAY HAVE AGAINST THE OTHER, EXCEPT AS EXPRESSLY PROVIDED HEREIN.
Should any term or provision or portion of this arbitration agreement be declared void or unenforceable or deemed in contravention of law, it shall be severed and/or modified and the remainder of this agreement shall be enforceable;
provided, however, that if the provision above prohibiting class-wide, collective action, consolidated, or other group arbitration is deemed invalid, then this entire arbitration provision shall be null and void and shall not apply
to that dispute, which shall be resolved in a judicial proceeding in Franklin County, Ohio. In such circumstances, you waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
No waiver of by the Company of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the
Company to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.
If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent
such that the remaining provisions of the Terms and Conditions will continue in full force and effect.
This website is operated by:
STANLEY STEEMER INTERNATIONAL, INC.
5800 Innovation Drive
Dublin, Ohio 43016.